Pricing Policy

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We will provide you with a written quote as soon as possible after we have arrived at your home for you to review and agree and before we start any chargeable work.  This paperwork will also contain information on your cancellation rights. 

 

Our quotes are fully inclusive of labour, parts and VAT (at 20%).

 

We will not pressure you into accepting our quote. If you do not wish us to go ahead, we will leave immediately – no hard feelings!

 

If you call us out to look at a complex problem such as a broken-down boiler, a gas leak, a water leak or electrical fault we may need to charge you for the time taken to diagnose/trace the fault or leak.  We will give you a quote for you to review and agree before we commence this chargeable work.

 

We offer a 5% discount to the over 65s, this will be applied to your final

bill.

 

If you have used us in the past, we offer a 5% Returning Customers discount. Both discounts, if applicable, will be applied to your final bill